Medical aid companies and employers experience two common problems in conducting and benefiting from employee wellness assessments. Firstly, they have difficulty mobilising the human resources required to conduct large-scale employee wellness and occupational health assessment and secondly, they do not always take advantage of the results of these assessments. Qualified and reliable health workers are not always easy to identify which often leads to failure of the wellness events. Even if the events succeed, the information gathered is not always analysed and presented in an intelligible way. Often there are no dedicated resources to conduct follow-ups with at-risk employees.
We established Santerno with the aim of solving both problems. Our approach is to complement the medical aid companies by providing front line resources able to conduct wellness assessments at the employer’s premises. Since establishment, Santerno has gained a foothold in the employee wellness space and is gaining traction in occupational health assessments. We have a database of nursing staff in most major centres and have conducted over 200 wellness assessments across the country. What sets us apart is the ability to mobilise resources and get the job done however big or small. Depending on the customer’s requirements, we either provide the raw data from the wellness assessments or we will present a report that highlights key observations from the assessments.
About Our Director
Shongy’s experience in the healthcare industry spans more than 30 years of both nursing and managerial roles. During this time, she gained vast experience in the public health sector in both hospitals and community clinics, private health sector, managed healthcare organisations as well as the international healthcare sector.
Shongy holds a Bcur (Nursing Education, Nursing Administration and Community Health Nursing Science) as well as a Master’s degree in Nursing Administration from the University of Johannesburg.
To be the preferred partner for employers and medical aid companies implementing employee health and
To give our customers the most compelling experience possible.
CUSTOMER SERVICE – Seeing everything from the customer’s perspective
INTEGRITY – We will do the right thing even when no one is watching
QUALITY – Always striving for zero defect
EXCELLENCE – Everything can be improved
- Santerno Health & Wellness is an integrated wellness and primary health care organization.
- We provide employee health and wellness services on behalf of employers or medical aid companies in both private and public sectors.
- We’re a 100% women-owned company created by healthcare and business professionals seeking opportunities within the health and wellness industry.
- What sets us apart is our passion for flawless execution of wellness clinics.
- With our national footprint, we have the capability to reach most parts of the country to provide the required services.
Companies we provided service to have commended us for our professional approach to running wellness screening events. Here are some of their comments:
“The medical staff were professional in all aspects. They knew what their purpose was for being here. The health knowledge we gained was very good and informative to lead a healthy lifestyle”
“…They are absolutely professional and fits in with our team as if they were part of us all this time…”
“The nurses were very friendly and their service quick. Members did not wait too long in the queues”
“Staff was professional and very helpful.”
“Excellent service was rendered by the staff. All clients were treated with dignity, privacy and respect…”
“We highly appreciate the professionalism and courtesy of Sister Shongy’s team…”
Studies have shown that poor employee health and wellness can significantly impair their productivity. Santerno can assist your organisation unlock the productivity of your employees by conducting hassle-free employee health & wellness assessments and recommending implementable interventions. Where relevant, we also conduct occupational health risk assessments like periodic, entry and exit medicals as determined by your compliance requirements. Our clients include some of the large corporates, medical aid companies, and government departments.